Abderrahmane Kesri
Dubai
Summary
Freindly Customer service Agent. Engaging Waiter with ability to articulate and help customers make menu choices. Excellent issue resolution and customer service skills.
Overview
3
3
years of professional experience
Work History
Guest relations coordinator
Marriott hotel Bab Ezzouar
Algier, Algeria
03.2022 - 10.2023
- Welcomed guests warmly,
- Provided guests with keys and directions to room locations..
- Arranged for transportation to and from the airport, train station and events for visitors upon request.
Restaurant waiter (Part time )
Signature Dz
Algier, Algeria
06.2021 - 01.2022
- Delivered food and drinks from kitchen to respective tables.
- Warmly greeted guests upon arrival.
- Cleaned and set tables quickly after customers left to maximise restaurant capacity.
- issued bills and collected payments.
Pool and beach waiter (Part time)
Sheraton Club des pins Resort
Algier, Algeria
06.2020 - 10.2020
- Assisted customers with menu selection, offering knowledge of current special dishes and personal recommendations.
- Provided warm welcoming with good smile
Education
Master Degree - Sport Sciences
Higher School of Sports Sciences and Technologies
Dely Ibrahim Algier, Algeria07.2022
Skills
- Strong Menu memorisation
- Multitasker
- Team player
- Good communication skills
- Quick learner
Languages
Arabic
Native
English
Proficient
C2
French
Proficient
C2
Timeline
Guest relations coordinator
Marriott hotel Bab Ezzouar
03.2022 - 10.2023
Restaurant waiter (Part time )
Signature Dz
06.2021 - 01.2022
Pool and beach waiter (Part time)
Sheraton Club des pins Resort
06.2020 - 10.2020
Master Degree - Sport Sciences
Higher School of Sports Sciences and Technologies