With over 9 years of experience, I specialize in commissioning and troubleshooting MV drives and PV inverters, particularly with products from TMEIC, Danfoss, and KAKO. My expertise lies in medium voltage and low voltage drive solutions, along with PV on-grid solar inverters and UPS systems.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Senior Service Engineer
TMEIC Industrial Systems India Private Limited
07.2018 - Current
Manage all Service and technical aspects for the full range TMEIC Product & Solution like MV Drives, UPS, PVPCS and Motor with the objective of achieving the set target/Objectives.
Coordinating the entire activity of the After Sales Support (Service & Support area) department Responsible for Pre-Sales support, Commissioning, and post-sales support till product life cycle. Ensure the support as per TAT commitment to customer.
Ensure Customer satisfaction index as per set target.
Maintaining the Frist Time Fix rate as per set target.
Responsible for uptime of product under warranty & with service contract.
Responsible for understanding business and technical problems addressed by the products including key regulations, business drivers, evolving business needs etc.
Responsible for staying on competitive analyses and understanding differentiators between the company and its competitors.
Participated in projects related to the deployment of new technologies or services.
Worked closely with other departments to ensure timely resolution of customer issues.
Conducted training sessions for customers on new hardware and software products.
Identified root cause of system malfunctions and implemented corrective action to prevent recurrence.
Coordinated with vendors for obtaining spare parts or replacement components.
Provided technical guidance to junior engineers in resolving escalated issues.
Senior Service Engineer
TMEIC Corporation Americas
Roanoke
10.2021 - 08.2023
Medium voltage Drive:
Commissioning and troubleshooting of medium voltage VFDs (TMEIC - 3.3kV, 6.6kV, and 11kV MV drives) working on the TMdN tool, a software tool used for programming, testing, commissioning, and troubleshooting TMEIC drives.
Installation work of MV drives and revamp projects.
Conducting technical awareness sessions for customers during and after project completion.
Providing on-site training for the maintenance team
PV central on-grid Inverter:
Commissioning & troubleshooting of PV-Inverters TMEIC - UPCS Model 840Kw,880Kw and 920Kw.
Quick response to resolve customer complaints and reduce downtime to avoid generation losses.
Troubleshooting of Malfunctioned Equipment: Locate the fault by remote support or on-site service.
Ensured compliance with safety regulations while performing tasks in the field.
Trained customers on proper use of new products or services provided by company.
Traveled regularly to visit customers' sites for providing on-site support.
Service Engineer
Accutech Power Solutions Pvt. Ltd.
07.2017 - 06.2018
On-site commissioning and service support for KAKO grid-tied PV inverters
Providing first-level support and troubleshooting for customers
Managing spare inventory and breakdown call support.
Service Engineer
Flotech Solutions
02.2015 - 07.2017
Commissioning & Troubleshooting of Low Voltage VFDs (Danfoss models FC301, 302, 360, 051; VACON model NXP)
Selection and maintenance of VFDs, soft starters, and switchgear
Providing on-site training for customers regarding operation and maintenance.
Education
Bachelor of Engineering in Electrical And Electronics Engineering -
VVPIET, Solapur
Skills
Medium Voltage and Low Voltage Drive Solutions
PV On-grid Solar Inverters
MV Motor
UPS Systems
Technical Training and Support
Certification
MSHA Part 48b New Miner Certification (24 hour), 04/2023
Electrical and Instrumentation Engineer at Lafarge Africa Plc, Mfamosing Cement PlantElectrical and Instrumentation Engineer at Lafarge Africa Plc, Mfamosing Cement Plant