Summary
Overview
Work History
Education
Skills
Timeline
Generic
Adem Ouassim Merzougui

Adem Ouassim Merzougui

Aspiring Flight Attendant

Summary

Dedicated and customer-focused professional with a strong passion for delivering world-class service. Quick to learn and adapt to new environments, ensuring exceptional performance in fast-paced and multicultural settings. Skilled in handling pressure while prioritizing passenger comfort and safety. An excellent team player with strong communication abilities, ensuring positive interactions with both passengers and colleagues. Confident, well-presented, and committed to upholding the highest standards of hospitality and maintaining impeccable personal appearance and professional grooming, aligning with the standards of leading international airlines.

Overview

4
4
years of professional experience
3
3
Languages

Work History

Printer Technician

Leader Informatic
05.2021 - 01.2025
  • Provided outstanding customer support, ensuring client satisfaction through effective communication, problem resolution, and attention to detail.
  • Managed customer requests and resolved technical issues under pressure, delivering quick and effective solutions.
  • Handled customer complaints with empathy and professionalism, building trust and long-term relationships.
  • Maintained a professional appearance and upheld high grooming standards during all client interactions.
  • Collaborated with team members to ensure smooth operations and client support.

Education

Master of Arts - Law And Political Sciences

Badji Mokhtar University
Annaba
04.2001 -

Bachelor of Arts -

Boutaba Bachir High School
Annaba
04.2001 -

Skills

Clear and confident communication, creating positive connections with passengers

Timeline

Printer Technician

Leader Informatic
05.2021 - 01.2025

Master of Arts - Law And Political Sciences

Badji Mokhtar University
04.2001 -

Bachelor of Arts -

Boutaba Bachir High School
04.2001 -
Adem Ouassim MerzouguiAspiring Flight Attendant