Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
7
7
years of professional experience
1
1
Certification
Work History
IT Manager
EURL TECHNOTEL
01.2023 - Current
Upheld high quality standards throughout projects with strict attention to detail during all phases of implementation.
Enhanced customer satisfaction with timely and efficient installation of networking equipment.
Expanded technical knowledge through continuous professional development, staying current with industry trends and advancements in technology.
Collaborated with team members to ensure seamless integration of new equipment into existing systems.
Reduced downtime for clients by completing timely and efficient equipment installations.
Maintained a high level of professionalism while working in various environments, adhering to safety regulations at all times.
Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
Enabled remote access for clients, configuring VPNs for secure offsite connections.
Boosted overall security coverage by designing comprehensive surveillance layouts for new installations.
Supported business growth through professional consultations regarding the selection of suitable CCTV products.
Enhanced security by installing and maintaining CCTV systems in various locations.
Improved network efficiency by troubleshooting and resolving connectivity issues.
Trained end-users on the proper usage of CCTV and fire alarm systems, ensuring optimal functionality.
Managed approximately 10 incoming calls, emails and faxes per day from customers
Ensured high levels of security with strict access controls, vulnerability assessments, and patch management.
Head Of Information Technology Department
Centre de lutte contre le cancer El-Oued
12.2018 - 01.2023
Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
Delivered Tier 2 and Tier 3 support for problem identification, diagnosis and issue resolution.
Tested software remotely and onsite for server sets to maintain operational readiness.
Enhanced system security with regular patch updates and vulnerability assessments.
Implemented backup solutions, ensuring data integrity and availability in the event of a disaster or system failure.
Maintained detailed documentation of network configurations, protocols, and procedures for efficient troubleshooting and information sharing among colleagues.
Managed vendor relationships effectively to ensure timely delivery of hardware/software products while staying within budget constraints.
Configured and tested Windows Server operating systems with roles features.
Ensured optimal server uptime, monitoring system health and performing routine maintenance.
Implemented internet and intranet applications on multiple platforms.
Strengthened IT infrastructure with integration of cutting-edge technologies and solutions.
Ensured network security and data integrity by implementing robust firewall and encryption protocols.
Planned and implemented upgrades to system hardware and software.
Course Instructor
algerian global company for training
02.2019 - 12.2020
Enhanced classroom collaboration for increased peer interaction and group problem-solving activities.
Improved student comprehension by utilizing various teaching strategies and methods tailored to individual learning styles.
Information Technology Trainee
Center Of fight against cancer
09.2018 - 12.2018
Learned new materials, processes, and programs quickly.
Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
Attended training courses to build understanding of processes, techniques, and industry.
Supported departmental tasks to increase understanding of industry processes.
Supported organizational objectives with help from existing employees.
Established lasting relationships with peers, leadership and customers using strong communication and interpersonal skills.
Performed administrative functions, answering phones and filing paperwork in support of department.
Education
Master 2 (M2) Computer Science - Computer And Information Sciences