Ala-Eddine DJERMANE
Senior Technician IT
Oum el bouaghi
Summary
A dedicated and certified Senior Technician in IT and Office Equipment Maintenance, with additional qualifications in data entry and office software. Possesses strong technical, analytical, and problem-solving skills, with proficiency in both Arabic and French. Seeking to leverage technical expertise and meticulous attention to detail in a challenging IT support or data management role.
Overview
9
9
years of professional experience
3
3
Certificates
3
3
Languages
Work History
Sales Manager
Aladdin Phone
09.2021 - 10.2023
- Developed and implemented strategic sales initiatives, resulting in improved team performance and market penetration.
- Trained and mentored junior sales staff, enhancing their skills and increasing overall team productivity.
- Analyzed market trends and customer feedback to refine product offerings, leading to higher customer satisfaction.
- Established strong relationships with key clients, driving repeat business and fostering long-term partnerships.
Sales Merchandiser
Oriflame Cosmetics
03.2015 - 12.2017
- Developed and implemented effective product displays that increased customer engagement and enhanced sales performance significantly.
- Conducted regular inventory assessments to maintain optimal stock levels, ensuring product availability for customers at all times.
- Collaborated with the sales team to strategize promotional activities, attracting new customers and fostering brand loyalty.
- Trained and mentored new team members on merchandising standards, improving overall team efficiency and product presentation quality.
Education
Diploma of Senior Technician - IT and Office Equipment Maintenance
National Institute Specialized on Vocational Training
Oum El Bouaghi, Algeria09.2021
Professional Aptitude Certificate - Data Entry Clerk
Centre of Vocational Training and Apprenticeship, Ghougal Aïcha
Oum El Bouaghi, Algeria07.2019
Baccalaureate - Experimental Sciences Stream
Boukhalfa Sebti
Oum El Bouaghi06.2015
Skills
Hardware & Maintenance: Office Equipment Maintenance, IT Hardware Support
Software & Data Entry: Microsoft Office Suite (Excel, Word, PowerPoint), Data Entry (Arabic & French & English)
sales manager
Client relationship management
Creative design solutions
Certification
Equivalence Certificate (April 2022): Officially recognizes the "Senior Technician" diploma for employment in various public sector roles in Algeria, including Senior ICT Technician and Computer Administrator.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
Arabic (Native)
French (Professional Proficiency)
English (Basic)
Timeline
Sales Manager
Aladdin Phone
09.2021 - 10.2023
Sales Merchandiser
Oriflame Cosmetics
03.2015 - 12.2017
Professional Aptitude Certificate - Data Entry Clerk
Centre of Vocational Training and Apprenticeship, Ghougal Aïcha
Diploma of Senior Technician - IT and Office Equipment Maintenance
National Institute Specialized on Vocational Training
Baccalaureate - Experimental Sciences Stream
Boukhalfa Sebti