Lynda Henna
Algiers
Summary
Experienced with client relationship management and financial advisory services. Utilizes strategic planning and communication skills to enhance client satisfaction. Knowledge of conflict resolution and effective client engagement.
Overview
4
4
years of professional experience
Work History
Client Advisor
Imperial Citizenship
09.2024 - Current
- Maintained in-depth knowledge of industry trends and products, ensuring accurate guidance for clients.
- Developed strong rapport with clients through active listening and empathetic understanding of their goals and concerns.
- Strengthened client relationships through regular communication and proactive follow-up on inquiries.
- Strengthened the organization''s prospect portfolio by consistently identifying new individuals and entities with matching interests and values.
Junior Web Designer
Freelancer
02.2024 - Current
- Designed user interface to meet client specifications,
- Developed and implemented WordPress sites, themes and plugins.
- Designed and implemented website from initial concept, site architecture and wire frames to finished deliverable.
- Crafted SEO strategy and intuitive interface for site to achieve prominent rankings across top browser platforms.
Web Press Editor
TSA - Tout Sur L'Algérie
09.2020 - Current
- Enhanced publication quality by diligently proofreading and editing articles for grammar, spelling, and consistency.
- Set layouts and selected photos for stories to boost readership.
- Posted and promoted articles on social media platforms to engage target audience.
- Optimized web content with SEO strategies to drive traffic and enhance online visibility of publications.
- Collaborated with design, editorial and marketing departments to meet desired content goals.
Public Relations Manager
Teddra SAS
01.2024 - 07.2024
- Collaborated with marketing team to create cohesive messaging across all channels for maximum impact.
- Managed internal, external, and crisis communications.
- Designed and created campaign e-mail invitations, articles and marketing videos.
- Conducted market analysis and monitored competitive activity.
- Wrote and edited articles, web content, advertising copy, periodicals and publications for internal and external audiences.
Creative Content Writer
MTG Communication
06.2021 - 10.2022
- Enhanced brand visibility by creating engaging and informative content for various platforms.
- Wrote and edited high-quality content and visually impactful programs with exciting, captivating, and authentic approach.
- Crafted SEO-friendly content for websites and blog posts to increase organic traffic.
- Produced high-quality video content that effectively communicated brand messaging and increased viewership.
Education
Certificate in Web Content Writing - Journalism
ESJ
07.2022
Professional Masters - French Teacher Education
Ecole Normale Supérieure
06.2022
High School Diploma -
Laimech Ali High School
06.2017
Skills
- Press Release Writing
- Editing and proofreading
- Clear Communication
- Managing media
- Call Management
- Customer Relationship Management (CRM)
- Client retention strategies
- Project Management
- WordPress Development
Languages
Arabic, French, Tamazight
Native language
English
Proficient
C2
Spanish
Intermediate
B1
Timeline
Client Advisor
Imperial Citizenship
09.2024 - Current
Junior Web Designer
Freelancer
02.2024 - Current
Public Relations Manager
Teddra SAS
01.2024 - 07.2024
Creative Content Writer
MTG Communication
06.2021 - 10.2022
Web Press Editor
TSA - Tout Sur L'Algérie
09.2020 - Current
Professional Masters - French Teacher Education
Ecole Normale Supérieure
High School Diploma -
Laimech Ali High School
Certificate in Web Content Writing - Journalism
ESJ
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