Berahal Tahar El Mehdi
Information Technology
Boumerdas,35
Summary
Dynamic IT Specialist with a proven track record, excelling in network administration and security. Adept at troubleshooting and optimizing systems and hardware, I enhance systems and networks through effective monitoring and tailored solutions. My expertise in Cisco technologies and a methodical approach ensure operational excellence and robust network performance.
Overview
8
8
years of professional experience
3
3
Languages
Work History
IT Help Desk Technician
SARL Rally Du Sud
03.2017 - 12.2018
- Maintained accurate records of all help desk interactions, allowing for improved analysis of recurring issues and identification of areas requiring additional support resources.
- Configured hardware, devices, and software to set up work stations for employees.
- Streamlined help desk operations by implementing an effective ticket management system.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Assisted in the core work of the hub implementing new system workflow to ease pressure in the delivery system.
IT Specialist
Sonatrach
09.2019 - 07.2021
- Configured hardware, devices, and software to set up work stations for employees.
- Troubleshot and maintained networking devices and infrastructure across enterprise.
- Maintained servers and systems to keep networks fully operational during peak periods.
- Explained technical information in clear terms to promote better understanding for non-technical users.
- Performed configuration and troubleshooting of Cisco routing/switching platforms and materials.
- Collaborated with IT team members to develop comprehensive strategies for network upgrades and expansions.
Freelancer
Freelance
01.2022 - Current
- Enhanced client satisfaction by delivering high-quality work within deadlines.
- Adapted quickly to changing project requirements, demonstrating flexibility and adaptability under pressure.
- Developed customized solutions to address unique client needs, resulting in repeat business and referrals.
- Conducted thorough research to provide well-informed recommendations for clients'' strategic decision-making processes.
Education
Baccalaureate - Science
Frantz Fanon High School
Boumerdas, Algeria 04.2001 -
License - Electronic Engineering
University of Science M'hamed Bougera
Boumerdas, Algeria 04.2001 -
Associate's Degree in Computer Science - Network R&S And System Administration
INSIM HIMI
Boumerdas, Algeria 04.2001 -
Skills
Security and monitoring tools: Burp Suite, Wireshark, Nmap, Snort, Virtualisation (VMware)
Website optimization: Load Balancing, Cloud engineering, Data Base
Programming Languages: Python, PHP, JavaScript, PowerShell
System Administration: Linux Administration Redhat / CenOS / Debian / Windows Server
Network Administration: Cisco R&S
Security : Penetration Testing , Threat detection, Incident Response, Network defence
Computer Hardware / Software Troubleshooting and technical problem solving
Friendly, Positive attitude, Methodical and organized
Timeline
Freelancer
Freelance
01.2022 - Current
IT Specialist
Sonatrach
09.2019 - 07.2021
IT Help Desk Technician
SARL Rally Du Sud
03.2017 - 12.2018
Baccalaureate - Science
Frantz Fanon High School
04.2001 -
License - Electronic Engineering
University of Science M'hamed Bougera
04.2001 -
Associate's Degree in Computer Science - Network R&S And System Administration
INSIM HIMI
04.2001 -
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