Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Hi, I’m

Dounya Boughambouz

PMO Expert
Algiers
Dounya Boughambouz

Summary

Results-oriented and high-energy professional with a talent for leading by example and inspiring peak performance. Over 20 years diversified experience in Telecom, Digital Transformation, Project management, Open innovation and entrepreneurship.


Project Manager well-versed in all aspects of project management from inception to completion with a proven track record of implementing best practice PM processes, offering engaging and pleasant personality with expertise improving customer relationships.

Overview

21
years of professional experience

Work History

ALGERIA TELECOM MOBILE OPERATOR
Algiers

Digital & Innovation Sr Project Manager
01.2022 - 01.2023

Job overview

  • Plan, direct, and coordinate Digital project activities to ensure that organizational project and strategic goals are accomplished within the prescribed time frame and funding parameters.
  • Coordinates the development, refinement and implementation of assigned project work using standardized project management tools and techniques.
  • Develop and maintain project documentation and coordinates project activities with operations managers to ensure goals and requirements are met.
  • Prepares and presents the statement of work and project proposals for identified clients.
  • Works with clients and staff to educate them as to usage of new software and best practice and techniques.
  • Establishing the 2023 Innovation roadmap -the Startup incubation program


Robotics Academy EDU TECH Startup
Algiers

General Manager, Business Development
01.2021 - 01.2022

Job overview

  • Responsibilities included project/resource management, designing requirements for data collection tools, staffing, team building ,staff performance plans and activities for the Startup
  • Promote sharing of knowledge, teamwork, coaching and guidance from team members, peers and management.
  • Drove business growth while leading operations, strategic vision, and long-range planning.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Analyzed market trends and competitor activities to create competitive advantages.
  • Continually maintained and improved company's reputation and positive image in markets served.
  • Launched successful digital marketing campaigns that achieved goals for increased website traffic.

OOREDOO ALGERIA Mobile Operator
Algiers

Senior Manager Project Management Office
03.2014 - 08.2020

Job overview

  • Member of Leadership Team
  • Restructured Project Management Office, increased Projects portfolio Performance by 70%
  • Plans, directs, and coordinates activities of the Project Management Office to ensure that project goals are accomplished within the prescribed time frame and budget (Including developing project plans, scope, budget, identification of risks, contingency plans, and allocation of available resources)
  • Works with project leads and staff to educate them as to best practice project management tools and techniques, and reinforces the utilization of these tools and techniques through feedback and demonstrated leadership
  • Managed project/program portfolio with 100 million calculated ROI. Project included: New Digital products; BI projects; 4G roll out..
  • Designed and implemented the corporate projects performance and KPIs reporting dashboard to Facilitate decision making for project Sponsor, Steering committee and Top management ( strategic KPIs, budget, milestones..) and provided regular reporting to Ooredoo group central PMO in Qatar
  • Translated strategic initiatives into programs and projects, successfully Supporting implementation in alignment with the strategic objectives of the company (4G,3G, Loyalty..)


OOREDOO Algeria
Algiers

Program Manager Office Manager
07.2010 - 03.2014

Job overview

  • Streamlined processes within the department resulting in continuous improvement of work flow and improved service to customers.
  • Coached team members on productivity strategies to accomplish challenging goals.
  • Engaged and worked alongside cross-functional stakeholders to manage strategic initiatives.
  • Managed multiple strategic projects with numerous sub-projects or workstreams.
  • Facilitated workshops and conducted one-on-one training to educate team members.
  • Collaborated with business leadership to set priorities based on business needs, resource capacity and risk exposure.
  • Leveraged project management processes and tools to define and execute projects.
  • Demonstrated strong writing and presentation skills to develop briefs, memorandums and analytical reports for clients.
  • Identified program obstacles and communicated possible impacts to team.

Djezzy OTA Mobile Operator
Algiers

Sales Project Manager
01.2002 - 06.2010

Job overview

  • Developed process flows and metrics to ensure profitability.
  • Met with clients, delivering presentations, and educating on product and service features and offerings.
  • Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
  • Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Collaborated with advertising group to create uniformity between advertising messages and retail incentives.
  • Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
  • Re-structured operation teams in order to increase phone availability and cross-trained team members to build well-rounded personnel.
  • Responsible for recruiting, hiring and setting expectations for team members.

Education

University of Pantheon Sorbonne
PARIS FRANCE

MBA from Business Administration And Management
10.2017

University Overview

University of Economics And Management
ALGIERS

BBA from Finance
06.2000

University Overview

Skills

  • Project development and lifecycle
  • Risk management
  • Strong analytical skills
  • Excellent problem solving skills
  • Conflict resolution
  • Relationship and team building
  • Project Management Systems
  • Detail-oriented
  • Client/customer-focused
  • Change management
  • Microsoft Suite and Window platforms
  • Business Planning
  • KPIs & Productivity improvement (BSC)
  • Entrepreneurship and Lean Startup

Accomplishments

Accomplishments

Successfully built the Project Management Office (PMO) for Ooredoo Algeria Mobile Operator functioning as the strategic Center of Excellence offering Project Management leadership services.

The Project Management Office's portfolio tripled in size with 80% of projects/programs aligned as cost saving and/or revenue generating initiatives within 3 years

Designed and managed the first startup incubation program in Algeria , winning the International Stevie's award in 2016

Timeline

Digital & Innovation Sr Project Manager
ALGERIA TELECOM MOBILE OPERATOR
01.2022 - 01.2023
General Manager, Business Development
Robotics Academy EDU TECH Startup
01.2021 - 01.2022
Senior Manager Project Management Office
OOREDOO ALGERIA Mobile Operator
03.2014 - 08.2020
Program Manager Office Manager
OOREDOO Algeria
07.2010 - 03.2014
Sales Project Manager
Djezzy OTA Mobile Operator
01.2002 - 06.2010
University of Pantheon Sorbonne
MBA from Business Administration And Management
University of Economics And Management
BBA from Finance

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Dounya BoughambouzPMO Expert