Imadeddine Mobarki
Feltham,Greater London
Summary
Dedicated professional with a strong foundation in hospitality mannerisms and customer satisfaction delivery. Demonstrates exceptional service speed while adhering to hygiene standards and food safety protocols. Known for reliable punctuality, positive outlook, and good judgement, ensuring discretion and confidentiality in all interactions. Committed to enhancing service quality and achieving excellence in the hospitality industry.
Overview
4
4
years of professional experience
2
2
years of post-secondary education
Work history
Food runner
The Ivy Chelsea Garden
Chelsea, Greater London
2024.08 - Current
- Enhanced customer experience with timely delivery of food to tables.
- Provided an enjoyable dining experience for customers by addressing any issues swiftly and professionally.
- Supported overall restaurant operation, assisting other team members when necessary for seamless service.
- Kept kitchen areas clean and organised, promoting a safe working environment for staff.
- Increased efficiency in the kitchen through effective coordination between front-of-house and back-of-house teams.
- Accomplished smooth workflow during peak hours by maintaining constant communication with waitstaff and chefs.
Receptionist
Jardy Hotel
Algiers
2022.04 - 2023.05
- Maintained an organised reception area for a professional business environment.
- Facilitated prompt issue resolution through careful tracking of complaints until they were fully addressed.
- Served as the initial point of contact for guests; providing warm greetings and helpful assistance upon arrival.
Education
Master of Science - International Business Management
University of Sunderland in London
London 2024.08 - 2025.08
Pre-Master - International Business Management
University of Sunderland
Sunderland 2023.09 - 2024.06
Bachelor of Science - Mechanical Engeeniring
University of houari boumedien
Algiers,Algeria /2017 - /2022
Algerian Baccalaureate (Equivalent to A-Levels) - Science Stream
Tamaris High School
Algiers,Algeria /2016 - /2017
Skills
- Hospitality mannerisms
- Customer satisfaction delivery
- Service speed
- Hygiene standards adherence
- Food safety and hygiene
- Reliable punctuality
- Positive outlook
- Good judgement
- Discretion and confidentiality
Timeline
Food runner
The Ivy Chelsea Garden
2024.08 - Current
Master of Science - International Business Management
University of Sunderland in London
2024.08 - 2025.08
Pre-Master - International Business Management
University of Sunderland
2023.09 - 2024.06
Receptionist
Jardy Hotel
2022.04 - 2023.05
Bachelor of Science - Mechanical Engeeniring
University of houari boumedien
/2017 - /2022
Algerian Baccalaureate (Equivalent to A-Levels) - Science Stream
Tamaris High School
/2016 - /2017