Imane Leffat
Algiers
Summary
Driven by the principle of “adding value,” I am committed to being a meaningful contributor in every team and organization I join. I believe in efficiency, precision, and building trust through problem-solving. With a strong foundation in engineering and a natural inclination toward business and sales, I thrive on understanding client needs and delivering tailored, effective solutions. Over the past three years, I’ve built a solid track record in industrial sales and customer service, blending technical insight with clear communication. Detail-oriented, multilingual, and open to relocation to the UAE, I bring a collaborative, solution-focused mindset to every opportunity
Overview
6
6
years of professional experience
Work History
Contractor
TAconnections a Fleetcor company
02.2023 - Current
- Company Overview: Streamlines operations for airlines/Leading global business payments company
- Receiving inbound inquiries to source hotel, transportation and travel needs of clients for their crew and management.
- Obtaining, evaluating, and providing accommodations and transportation according to client guideline, requirements, and SOPs
- Effectively utilizing all Customer Service tools and technology to process, track and report transaction
- Professionally responding to all clients and/or vendors and escalate issues, complaints, or service disruptions according to procedures.
- Continually update and maintain company database with client transactions and sourcing inventories.
- Providing continual feedback on customer service processes and interacting with internal departments
- Supporting other duties/projects as needed
- Streamlines operations for airlines/Leading global business payments company
Technical sales Engineer
Batifluide
02.2022 - 02.2023
- Company Overview: In partnership with Ariarmaturen GmbH & Co. KG and Babcock Wanson [Valves Isolation steam trapping/industrial boilers, process heating equipment]
- Maintaining strong professional relationships with existing clients and meeting with new clients to expand sales.
- Identifying and establishing new business
- Preparing proposals and quotations
- Attending trade exhibitions, conferences, and meetings
- Ensuring that sales targets are met.
- Memorizing technical product specifications and keeping up to date with new company products
- Listening to customer's needs and advising them on the best products to buy.
- Writing reports and liaising with partners abroad regarding issues and clients demands
- Day to Day engineering related tasks
- In partnership with Ariarmaturen GmbH & Co. KG and Babcock Wanson [Valves Isolation steam trapping/industrial boilers, process heating equipment]
Technical sales Engineer
Groupe Al Ziar
04.2021 - 09.2021
- Company Overview: Manufacturing industry
- Technical and economic feasibility study of an industrial project:
- Market research, Customer needs analysis, competitive environment analysis
- Products design, Materials and process selection
- Factory utilities design/Layout design
- Industrial Management and Implantation of Lean Philosophy
- Financial analysis
- Manufacturing industry
Advanced manufacturing Engineer
Sonatrach
03.2019 - 04.2019
- Company Overview: Petroleum Corporation
- Design of storage tanks
- Factory utilities design
- Maintenance management
- Site inspection
- Petroleum Corporation
Education
Master's degree - manufacturing and production
University of science and technology Houari Boumedien
07.2021
Licence degree - mechanical engineering
University of science and technology Houari Boumedien
07.2019
Skills
- B2B & Technical Sales
- Proposal Writing & CRM Tools
- Lean & Production Engineering
- Communication & Negotiation
- Problem Solving & Adaptability
Websites
Languages
English
Proficient
C2
French
Proficient
C2
Arabic
Proficient
C2
Activities And Volunteering
Meca-Club (2019–2021)
- Trainer in engineering topics, motivational speaker, event organizer
Micro-Club (2016–2018)
- Head of social media, event organizer, participated in Microsoft AGC competition
Timeline
Contractor
TAconnections a Fleetcor company
02.2023 - Current
Technical sales Engineer
Batifluide
02.2022 - 02.2023
Technical sales Engineer
Groupe Al Ziar
04.2021 - 09.2021
Advanced manufacturing Engineer
Sonatrach
03.2019 - 04.2019
Licence degree - mechanical engineering
University of science and technology Houari Boumedien
Master's degree - manufacturing and production
University of science and technology Houari Boumedien
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