Summary
Overview
Work History
Skills
Certification
Timeline
Generic
Ismail RIZOUG ZEGHLACHE

Ismail RIZOUG ZEGHLACHE

Baraki,Alger

Summary

  • With over two decades of exemplary experience, I am a highly accomplished management specialist who has consistently achieved remarkable results in propelling business expansion through astute sales and marketing strategies. My comprehensive expertise encompasses both operational and strategic management, making me an invaluable asset to any organization. Seeking an opportunity in a dynamic company, I am eager to employ my accumulated skills to chart a mutually beneficial growth trajectory. My areas of expertise include Automotive, Sales, Marketing, Manufacturing, Warehousing, Distribution and Logistics, Management, Natural Gas Distribution Engineering, and Oil/Gas. SAAD DAHLEB University ALGERIA
  • Master (5Y at university), major in Electronics (Automatism / Fuzzy controller) ALJI Academy ALGERIA
  • Toyota Way Pillars & Values, Introduction to Hoshin Kanri ( Action Plan ) ,Problem Solving techniques (A3 Reports & PDCA cycle), Toyota Way 10 Competencies MAPFRE ASISTENCIA SPAIN
  • Balanced scorecard methodology Qualifications
  • Over 20 years’ experience in automotive management and 3 years in general management responsibilities.
  • Experienced in parts business management, parts sales, logistics, inventory control, W/H management
  • Good master of operational & strategic management levels.
  • Manage with strategic plans & action plans (Balanced scorecard, Hoshin kanri, …)
  • Manage with KPI’s (Key Performance Indicators) with respect of deadlines.
  • Familiar with different automated computer management systems. (AS400, SAGE-100, AUTOLINE, Oracle and CSPS)
  • Professional with Microsoft package.
  • Language: Arabic (mother language), French: Professional, English: Professional EDUCATION / QUALIFICATIONS

Overview

17
17
years of professional experience
1
1
Certification

Work History

PARTS SALES & DEVELOPMENT MANAGER…………………....

IVECO GROUP
04.2013 - Current

General Manager …………………………………………………….

MAPFRE ASISTENCIA Group
11.2007 - 01.2010
  • Assisting and coordinating with human resource department on compilation/ collation of employee performance appraisals and job description, analysing recruitment process, implementation of incentive schemes for staff with a view to increase staff morale and performance
  • Overseeing operations and ensuring smooth authority delegation to department heads and keeping a regular staff briefings and meetings
  • Reviewing, restructuring and innovating processes, procedures and execution methodologies in adherence to organizational policies and procedures
  • Supervising, liaising and performing variety of administrative tasks, scheduling of subordinate personnel
  • Ensure a healthy inventory while keeping high service rate through small lots with frequent orders by adopting the SELL ONE, BUY ONE and JIT concepts
  • Devising standard operational procedures (SOP's) and forms in accordance with organizational standards and procedures
  • Designing and controlling logistics in liaison with the suppliers and freight forwarders, streamlining operations, devising policies/ procedures to reduce overheads and enhance revenue/profit margins of the organization
  • Coordinating with other departments to ensure timely and accurate execution of project work
  • Drafting reports and submitting the same to the senior management for taking further corrective
  • Actions

Skills

  • Increased market share of IVECO genuine parts from 11% to 16% through the appointment of new
  • Authorized parts distributors and strategic marketing support from the head office
  • Successfully launched the "IVECO Customer Prospection Program" through major parts
  • Distributors, resulting in a sales increase of over 15% in the following year
  • Coordinated sales and aftersales teams to successfully launch the IVECO trucks assembly plant in
  • Algeria, becoming one of the few car companies to produce locally within the first year according
  • To local authorities' recommendations
  • Key Responsibilities:
  • Served as the market and dealers' reference point for CV
  • Developed and executed parts sales strategy to drive brand growth within the country
  • Analyzed market trends by product/channel and implemented effective actions in collaboration with
  • Local dealers
  • Supervised and monitored local dealers' spare parts import and distribution activities
  • Prepared accurate forecast (volume/margin) for dealers/Area, achieving /-5% accuracy
  • Established relevant KPIs and metrics to track and discuss with dealers' team
  • Efficiently managed international tenders from key accounts and public companies, resulting in
  • Successful bids with net sales of 1 million euros per transaction
  • Expanded and cultivated a network of authorized parts dealers across the country, establishing 07
  • Direct accounts to ensure parts import and distribution coverage throughout the territory
  • HYUNDAI MOTOR ALGERIE - ALGERIA
  • Central Parts Director ………………………………………………05/2010 – 04/2013
  • Highlights:
  • Stopping the high staff turnover within the company by applying the new HRD program initiated by
  • Cevital group and successful restructuration of the parts division, (0 resignation from the parts staff
  • During the 03 years)
  • Restructuring the organization (New organisational flow chart for 56 employees based on Job
  • Description)
  • Increased Parts sales around the country by 15% to 20% each year through the extended network
  • Composed by 3 branches & 42 authorised 3S dealers including fleets and key accounts
  • Managed Effectively the business transfer and set up a new shareholders company (ALGERIE
  • ASSISTANCE) Algeria-SPA) and launched a new product during the first year of the company
  • (Roadside Assist)
  • Reached successfully on an agreement with Peugeot car distributor for roadside assistant product
  • In a highly competitive environment
  • Achieved the break-even point of the new established company during the second year (expected
  • For 3 years)
  • Constructed the new organization and established a new subsidiary
  • Developed and implemented a new local strategic vision (mission statement) in alignment with the
  • Group
  • Explored and identified new business opportunities, creating comprehensive business
  • Development plans that considered technical, logistic, and financial constraints, while driving
  • Organizational objectives
  • Collaborated with other functional departments, including the head office in Spain, to plan and
  • Execute the annual action plan and company budget, ensuring seamless implementation of design
  • Specifications and process enhancements
  • Effectively communicated key initiatives, success measures, and strategic vision to the team
  • Providing regular performance feedback and setting clear expectations
  • Oversaw and implemented human resources services and policies, ensuring compliance with
  • Company rules and regulations
  • Led marketing activities (B2B) of the company, including the development of marketing campaigns
  • Promotions, and strategic marketing objectives to maximize output
  • Monitored operational and financial progress through the creation of new activity reports and
  • Financial reports, making necessary revisions to plans and objectives based on the current
  • Business landscape
  • Developed significantly and implemented Standard Operation Procedure (SOP) during the training
  • Period with ALJ group in Saudi Arabia and during my assignments within the Central Parts Division
  • At Toyota Algérie
  • Played a pivotal role in expanding the sales network from 35 dealers to 45 dealers in the year
  • 2006
  • Instrumental in leading the project and organizing the “First Toyota Parts Dealers Conference”
  • Which held in September 2006 as part of Sales and Marketing activities
  • Ensured compliance with company regulations and led on negotiations with contractors to strike a
  • Best deal for the company and negotiate with suppliers to maintain and improve contractual
  • Agreements
  • Coordinated with Toyota Motors Corporation and lawyers to deal with counterfeit parts problem
  • And verified necessary steps are taken to safeguard company assets, 2 importers blocked who
  • Attempted to import non genuine Toyota parts
  • Endeavoured to increase customer satisfaction levels by managing expectations/ relationships and
  • Resolving operational problems
  • Established and executing an integrated range of marketing plans, methodologies, and sales
  • Strategies to expand the customer base in the marketing area, consistent with the overall goals
  • And objectives of the company
  • Devised promotion programs projected annual sales targets to be achieved and formulated
  • Initiatives for achieving the same monitored competitor initiatives and instituted counter measures
  • Explored primary thrust areas of business through market surveys and analysis Designed/
  • Implemented trade related marketing activities to optimize sales, volume distribution and customer
  • Service
  • Kept close tabs on market dynamics and competitor activities, recommended improvements to the
  • Higher management for countering the same and on increasing revenue inflow
  • Managed the preparation and maintenance of requisite reports to keep the upper management
  • Abreast of all sales and marketing initiatives of the department

Certification

TOYOTA ALGERIE (member of ALJ GROUP) - ALGERIA ……………………... 09/1998 – 11/2007 Inducted as Assistant Part Manager and worked up the hierarchy to merit promotion to the position of Administration Manager. Administration Manager …………………04/2007 - 11/2007 Sales and Marketing Manager ………….12/2005 - 03/2007 Project Manager …………………….…….08/2004 - 11/2005 Retail Parts Manager………………….…..01/2003 – 07/2004 Assistant Parts Manager…………………09/1998 - 12/2002

Timeline

PARTS SALES & DEVELOPMENT MANAGER…………………....

IVECO GROUP
04.2013 - Current

General Manager …………………………………………………….

MAPFRE ASISTENCIA Group
11.2007 - 01.2010

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Ismail RIZOUG ZEGHLACHE