Lassami Sofiane
Administrative Assistant
Algiers,16
Summary
Versatile professional with a proven track record in journalism at Stadenews and diverse roles in administration and customer service. Excelled in story development and public opinion understanding, enhancing publication reputation through high-quality articles. Demonstrated exceptional organizational skills and a commitment to fostering positive client experiences.
Overview
2025
2025
years of professional experience
5
5
Languages
Work History
Journalist
Stadenews
- Wrote, edited and produced stories for Internet and digital channels.
- Enhanced publication''s reputation by consistently delivering high-quality, well-researched articles on various topics.
- Cultivated strong relationships with sources and other contacts to support leads and story development.
- Researched and gathered information to develop accurate and credible stories.
Administrative Officer
Epsp Sidi M Hamed Bouchenafa Healthcare
07.2019 - Current
Turistic Guide
ALgiers Firm School
03.2018 - 06.2018
Bibliothèques Agent
École Salim
10.2016 - 08.2017
- Informed clients of policies and procedures.
- De-escalated and resolved customer complaints with punctual, polite and professional service.
- Delivered exceptional customer service by proactively addressing concerns and fostering a positive experience throughout all interactions.
- Assisted clients in navigating the claims process, ensuring timely resolution of issues and optimal outcomes.
Administrative
CNFPS
12.2010 - 12.2013
- Assisted management with administrative tasks, improving office organization and productivity levels.
- Streamlined financial processes by implementing efficient administrative systems and procedures.
- Supported team with knowledgeable administrative assistance.
- Supported core administrative functions of botany department and university.
Education
Bachelor - Political Science And International Relations
07.2009
Baccalaureate - Foreign Languages And Literatures
07.2002
Skills
Public opinion understanding
Timeline
Administrative Officer - Epsp Sidi M Hamed Bouchenafa Healthcare
07.2019 - Current
Turistic Guide - ALgiers Firm School
03.2018 - 06.2018
Bibliothèques Agent - École Salim
10.2016 - 08.2017
Administrative - CNFPS
12.2010 - 12.2013
Journalist - Stadenews
ALgiers Université Faculty of Political Science - Bachelor, Political Science And International Relations
ALgiers Éducation Academy - Baccalaureate, Foreign Languages And Literatures
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