Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Meddah Sabrina

Meddah Sabrina

Sidi Bel Abbes,16

Summary

Customer-focused professional with background in delivering exceptional service in fast-paced environments. Capable of resolving issues promptly and enhancing customer satisfaction through strong communication and problem-solving skills. Skilled in building rapport and maintaining positive client relationships.

Offering exceptional communication and problem-solving skills, combined with strong ability to build rapport with customers. Knowledgeable about handling customer inquiries, resolving issues, and maintaining positive customer relationships. Ready to use and develop skills in communication, problem-solving, and relationship-building in [Desired Position] role.

Positive Customer Service Specialist skilled in resolving customer issues and enhancing satisfaction. Created streamlined processes that improved response time and customer loyalty. Known for fostering positive customer relationships and delivering exceptional support.

Driven and approachable individual with excellent communication skills and ability to resolve conflicts, excelling in problem-solving and customer engagement. Demonstrates strong adaptability and teamwork, enabling smooth collaboration and continuous improvement. Aiming to enhance customer satisfaction and contribute positively in [Desired Position] role.

Personable individual with strong aspiration to provide exceptional customer service. Demonstrates excellent communication and problem-solving skills, reinforced by background in hospitality and team coordination. Committed to enhancing passenger experiences and ensuring safety and comfort during flights.

Overview

5
5
years of post-secondary education
1
1
Certification

Work History

Customer Services

Algeria Post
Sidi Bel Abbes, Algeria
02.2025 - Current

Worked as part of team, improving communication skills within the workplace.

  • Resolved complaints with effective problem-solving skills.
  • Ensured customer satisfaction by promptly addressing queries and concerns.
  • Managed difficult situations for improved customer relations.
  • Offered solutions to resolve product or service issues, improving brand reputation.
  • Dealt with returns and exchanges to ensure customer satisfaction.
  • Communicated courteously with customers for enhanced relationships.
  • Provided product information, increasing customer knowledge.
  • Assisted customers to facilitate their purchasing decisions.
  • Adhered strictly to company policies whilst providing first-rate customer service experience.

Education

Master of Science - Trade

Djilali Liabes University , Sidi Bel Abbes, Sidi Bel Abbès algeria
09.2014 - 06.2016

Bachelor of Science - Trade

Djilali Liabes Universety, Sidi Bel Abbes, Sidi Bel Abbès algeria
09.2010 - 06.2013

Skills

  • Customer Service
  • Public speaking
  • Sales expertise
  • Credit card processing
  • Active listening
  • Remote teamwork
  • Shipping and receiving

Languages

English
Intermediate
French
Intermediate
Arabic
Native

Certification

  • costumer services training at algeria post

Timeline

Customer Services - Algeria Post
02.2025 - Current
Djilali Liabes University - Master of Science, Trade
09.2014 - 06.2016
Djilali Liabes Universety - Bachelor of Science, Trade
09.2010 - 06.2013
Meddah Sabrina