MOHAMED LAMINE HAFED

• Bookkeeping: Processed invoices, reconciled accounts, and assisted in payroll for more than 12+ employees.
• Supported accounts payable/receivable processes and invoice reconciliation.

(Started as intern, learned technical troubleshooting) | [3 Years+]

• Resolved customer tech issues, improving satisfaction scores by 30%.
• Processed cash/credit transactions (avg. 200000DA+ daily) with 100% accuracy.
• Assisted in monthly profit/loss reporting by compiling sales data.

(Promoted after 8 months; managed team of 4) | [3 Years+]

• Financial Management: Oversaw daily cash flow of 200000DA+, reconciled sales reports, and reduced discrepancies by 80% through improved tracking.
• Sales Growth: Increased store revenue by 25% via targeted promotions and customer retention strategies.
• Inventory Control: Optimized stock levels using sales trend analysis, reducing excess inventory costs by 40%.
• Leadership: Trained and supervised 4 employees on POS systems, financial record-keeping, and upselling techniques.

• Customer Service: Handled 100+ daily transactions with 99% accuracy.
• Cash Flow: Managed end-of-day reconciliations, identifying and resolving 10%+ discrepancies.