Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mohamed Wassim Zaidi

Oum El Bouaghi

Summary

Proven to enhance guest experience at Sheraton Club Des Pins through effective order-taking and maintaining pristine table settings, I streamlined service processes, reducing wait times significantly. Skilled in social perceptiveness and multilingual communication, I excel in high-pressure situations, ensuring guest satisfaction and operational efficiency.

Overview

1
1
year of professional experience

Work History

Hotel Waiter

Sheraton Club Des Pins
07.2024 - 09.2024
  • Streamlined order-taking processes by effectively communicating with both guests and kitchen staff, minimizing errors and wait times.
  • Maintained clean and organized table settings, ensuring a comfortable and inviting atmosphere for guests.
  • Handled high-pressure situations during peak hours while maintaining professional demeanor and prioritizing guest needs.
  • Effectively managed multiple tasks simultaneously, such as taking orders, delivering food, and processing payments, resulting in efficient service and minimal delays for guests.
  • Collaborated with kitchen staff to accommodate special dietary requests, resulting in positive guest feedback.

Hotel Waiter

HOTEL RENAISSANCE TLEMCEN
11.2023 - 06.2024
  • Streamlined order-taking processes by effectively communicating with both guests and kitchen staff, minimizing errors and wait times.
  • Maintained clean and organized table settings, ensuring a comfortable and inviting atmosphere for guests.
  • Effectively managed multiple tasks simultaneously, such as taking orders, delivering food, and processing payments, resulting in efficient service and minimal delays for guests.
  • Handled high-pressure situations during peak hours while maintaining professional demeanor and prioritizing guest needs.
  • Collaborated with kitchen staff to accommodate special dietary requests, resulting in positive guest feedback.

Hotel Waiter

AL MANSOUR PALACE HOTEL
07.2023 - 09.2023
  • Streamlined order-taking processes by effectively communicating with both guests and kitchen staff, minimizing errors and wait times.
  • Maintained clean and organized table settings, ensuring a comfortable and inviting atmosphere for guests.
  • Handled high-pressure situations during peak hours while maintaining professional demeanor and prioritizing guest needs.
  • Effectively managed multiple tasks simultaneously, such as taking orders, delivering food, and processing payments, resulting in efficient service and minimal delays for guests.

Education

DEPLOMA - GOURMET RESAURANT

NATIONAL INSTITUTE TECHNICAL HOTEL AND TOURISM
Tizi Ouzou, Algeria

Skills

Cleanliness

Order Taking

Social Perceptiveness

Memory retention

Foreign Language

Table Setting

Languages

ArabicEN
Native language
English
Advanced
C1
French
Upper intermediate
B2

Timeline

Hotel Waiter

Sheraton Club Des Pins
07.2024 - 09.2024

Hotel Waiter

HOTEL RENAISSANCE TLEMCEN
11.2023 - 06.2024

Hotel Waiter

AL MANSOUR PALACE HOTEL
07.2023 - 09.2023

DEPLOMA - GOURMET RESAURANT

NATIONAL INSTITUTE TECHNICAL HOTEL AND TOURISM

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Mohamed Wassim Zaidi