Naimi Taher
Blida
Summary
Dedicated and enthusiastic Cabin Crew candidate with a strong foundation in customer service and interpersonal skills. Proven ability to provide exceptional service, problem-solve effectively, and manage multiple tasks efficiently. Demonstrated leadership skills through volunteer work and experience as a Front Desk Receptionist. Eager to leverage my skills and passion for travel to contribute to a dynamic and international airline environment.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Customer Service
Renault
Cheraga, Algeria
05.2023 - Current
- Rating a cars, Prepared sales reports, Provider of excellent customer service
- Greeted customers warmly and determined their needs
- Answered inquiries regarding warranties, product availability, and pricing.
- Managed a high-volume of customer calls and emails.
Volunteer Coordinator/Community Outreach Volunteer
Association Badr
Blida, Algeria
05.2014 - Current
- Provided emotional support and companionship to cancer patients undergoing treatment, visiting them in the hospital and offering a listening ear.
- Actively listened to patients' needs and concerns, ensuring their comfort and well-being by assisting with tasks or connecting them with necessary resources.
- Conducted awareness campaigns in schools and on trains to educate the public about the dangers of smoking and encourage healthy lifestyle choices.
- Organized outings and activities for cancer patients, such as trips to the beach or tourist attractions, to provide respite and positive experiences
Front Desk Receptionist Volunteer
Bed Attitude
Langkawi, Malaysia
01.2023 - 02.2023
- Greeting and welcoming customers
- Checking customers in and out
- Answering phone calls and emails
- Assisting customers with questions about the facility, its services, and the surrounding area.
- Booking and managing reservations for guests.
- Managing front desk operations
- Cash handling
Driver Partner
Yassir
Alger, Algeria
01.2021 - 08.2022
- Provided safe and efficient transportation services to passengers.
- Navigated various routes and traffic conditions.
- Maintained a clean and comfortable driving environment.
- Interacted with passengers in professional and courteous manner.
Leadership Développement Expérience
Aiesec
Tangier, Morocco
07.2019 - 09.2019
- Assisted in planning and executing initiatives to promote tourism
- Collaborating with local businesses and organizations
- Worked closely with the community to enhance the overall tourist experience and ensure sustainable practices
- Developed cross-cultural communication skills through interactions with diverse groups of people
- Produced reports detailing project progress, outcomes, and recommendations for future endeavors.
Education
Bachelor of Science - Mechanical Engineering
University of Saad Dahlab
Blida, Algeria01.2023
High School Diploma -
Omar Ibn El Khattab
Blida, Algeria07.2017
High School Diploma -
University of Formation Continue
Blida, Algeria07.2017
Skills
Customer Service Experience
Problem-Solving
Organization and Time Management
Teamwork
Computer proficiency
Adaptability
Attention to detail
Leadership skills
Excellent communication
Strong interpersonal
Empathy and compassion
Cultural awareness
Languages
English
French
ARAB
Hobbies and Interests
- Traveling
- Swimming
- Computerization
- Football
References
Naimi Elhadi, President of Company at Renault, proservice@renault.dz, +213-559-026-087
Certification
Leadership Développement Expérience
Timeline
Customer Service
Renault
05.2023 - Current
Front Desk Receptionist Volunteer
Bed Attitude
01.2023 - 02.2023
Driver Partner
Yassir
01.2021 - 08.2022
Leadership Développement Expérience
Aiesec
07.2019 - 09.2019
Volunteer Coordinator/Community Outreach Volunteer
Association Badr
05.2014 - Current
Bachelor of Science - Mechanical Engineering
University of Saad Dahlab
High School Diploma -
Omar Ibn El Khattab
High School Diploma -
University of Formation Continue