Naimi Taher
Blida
Summary
Dedicated and enthusiastic Cabin Crew candidate with a strong foundation in customer service and interpersonal skills. Proven ability to provide exceptional service, problem-solve effectively, and manage multiple tasks efficiently. Demonstrated leadership skills through volunteer work and experience as a Front Desk Receptionist. Eager to leverage my skills and passion for travel to contribute to a dynamic and international airline environment.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Customer Service
Renault
05.2023 - Current
- Rating a cars, Prepared sales reports, Provider of excellent customer service
- Greeted customers warmly and determined their needs
- Answered inquiries regarding warranties, product availability, and pricing.
- Managed a high-volume of customer calls and emails.
Volunteer Coordinator/Community Outreach Volunteer
Association Badr
05.2014 - Current
- Provided emotional support and companionship to cancer patients undergoing treatment, visiting them in the hospital and offering a listening ear.
- Actively listened to patients' needs and concerns, ensuring their comfort and well-being by assisting with tasks or connecting them with necessary resources.
- Conducted awareness campaigns in schools and on trains to educate the public about the dangers of smoking and encourage healthy lifestyle choices.
- Organized outings and activities for cancer patients, such as trips to the beach or tourist attractions, to provide respite and positive experiences
Front Desk Receptionist Volunteer
Bed Attitude
01.2023 - 02.2023
- Greeting and welcoming customers
- Checking customers in and out
- Answering phone calls and emails
- Assisting customers with questions about the facility, its services, and the surrounding area.
- Booking and managing reservations for guests.
- Managing front desk operations
- Cash handling
Driver Partner
Yassir
01.2021 - 08.2022
- Provided safe and efficient transportation services to passengers.
- Navigated various routes and traffic conditions.
- Maintained a clean and comfortable driving environment.
- Interacted with passengers in professional and courteous manner.
Leadership Développement Expérience
Aiesec
07.2019 - 09.2019
- Assisted in planning and executing initiatives to promote tourism
- Collaborating with local businesses and organizations
- Worked closely with the community to enhance the overall tourist experience and ensure sustainable practices
- Developed cross-cultural communication skills through interactions with diverse groups of people
- Produced reports detailing project progress, outcomes, and recommendations for future endeavors.
Education
Bachelor of Science - Mechanical Engineering
University of Saad Dahlab
Blida, Algeria01.2023
High School Diploma -
Omar Ibn El Khattab
Blida, Algeria07.2017
High School Diploma -
University of Formation Continue
Blida, Algeria07.2017
Skills
Customer Service Experience
Problem-Solving
Organization and Time Management
Teamwork
Computer proficiency
Adaptability
Attention to detail
Leadership skills
Excellent communication
Strong interpersonal
Empathy and compassion
Cultural awareness
Languages
English
French
ARAB
Hobbies and Interests
- Traveling
- Swimming
- Computerization
- Football
References
Naimi Elhadi, President of Company at Renault, proservice@renault.dz, +213-559-026-087
Certification
Leadership Développement Expérience
Timeline
Customer Service
Renault
05.2023 - Current
Front Desk Receptionist Volunteer
Bed Attitude
01.2023 - 02.2023
Driver Partner
Yassir
01.2021 - 08.2022
Leadership Développement Expérience
Aiesec
07.2019 - 09.2019
Volunteer Coordinator/Community Outreach Volunteer
Association Badr
05.2014 - Current
Bachelor of Science - Mechanical Engineering
University of Saad Dahlab
High School Diploma -
Omar Ibn El Khattab
High School Diploma -
University of Formation Continue
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