Nourhane Chioukh

Dynamic E-commerce and Social Media Manager with strong multilingual communication skills (Arabic, French, English, Spanish, Italian) and cross-cultural awareness. Successfully managed a self-owned online store, creating engaging content and promotional campaigns that enhanced brand visibility and customer engagement. Optimized order management and multilingual customer service processes, ensuring efficient operations and repeat clients. Conducted market research and cross-cultural analysis to align product offerings with customer needs and trends.

• Delivered exceptional multilingual customer service (Arabic, French, English, Spanish, Italian) across diverse cultural backgrounds, building trust and encouraging repeat business.
• Successfully launched and managed Bloom Collection online store, handling all aspects including product selection, inventory, and order fulfillment.
• Increased brand visibility and customer engagement through creative social media campaigns on Instagram and other platforms.
• Conducted market research and cross-cultural analysis to identify trends and customer needs, optimizing product offerings and promotional strategies.
• Streamlined sales and operational processes, improving efficiency and ensuring a seamless shopping experience for clients.

• Available for remote/online work.
• Strong adaptability and problem-solving skills.
• Quick learner, able to master new tools and platforms efficiently.
• Comfortable working independently or in a team environment.
• Willing to take on diverse roles and responsibilities to expand skills.

• Strong understanding of diverse cultures and effective communication across cultural boundaries.
• Able to adapt work style and approach to different cultural contexts.