Rayan Santouh
Ouled Moussa
Summary
Skilled in customer support management and proficient in Discord server administration, I excel in creating positive customer relationships and managing communications effectively. At Taxi Pizza, I leveraged constructive communication and hospitality support skills to drive return business, demonstrating a strong ability to meet and exceed employer expectations with a focus on achievements over tasks.
Overview
1
1
year of professional experience
Work History
Cashier
Local Supermarket
Ouled Moussa
06.2024 - 07.2024
- Resolved phone-based customer questions about store functions, product specifics and orders.
- Addressed questions regarding store regulations from customers.
- Issued receipts, refunds, credits or change due to customers.
- Responded to customer inquiries effectively.
Factory Worker
Chair Facory
Ouled Moussa
03.2024 - 04.2024
- Stamped lot numbers and shipping details on containers.
- Measured and weighed items to meet quality standards and prevent waste.
- Organized items according to material criteria ensuring quality final output.
Pizza Shop Assistant
Taxi Pizza
Ouled Moussa
06.2023 - 02.2024
- Responded to customer calls for takeout orders.
- Checked order charges and completeness ensuring customer satisfaction.
- Developed positive rapport with loyal customers, driving return business.
Education
Bachelor of Science - Experimental Science
Gribissi Abd El-Kader High School
Ouled Moussa, Boumerdes07-2022
2nd Year of College Education Un The Field of Science And Technology -
INIM Boumerdes
BoumerdesSkills
- Proficient in Discord Server Administration
- Check Processing Efficiency
- Customer Support Management
- Constructive Communication
- Stress Resilience Development
- Customer Relationship Management
- Professional Phone Communication
- Hospitality Support Skills
- Effective Conflict Management
- Supportive Listening
Languages
Arabic
First Language
English
Proficient (C2)
C2
Accomplishments
- 2 Times national champion and gold medal winner in combat (68kg)
References
References available upon request.
Timeline
Cashier
Local Supermarket
06.2024 - 07.2024
Factory Worker
Chair Facory
03.2024 - 04.2024
Pizza Shop Assistant
Taxi Pizza
06.2023 - 02.2024
Bachelor of Science - Experimental Science
Gribissi Abd El-Kader High School
2nd Year of College Education Un The Field of Science And Technology -
INIM Boumerdes
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