Successful Technical Support Manager with proven expertise in running effective user support operations. Develops and enforces policies to maintain high-quality operations and consistently meet IT needs. Skilled in department and team leadership, recordkeeping and budget administration. Hardworking Technical Support Manager reduces costs through mix optimization. Motivating leader effectively manages teams of up to 07person using proactive communication and resourceful approach to problem-solving. 04-year track record of collaborating with senior management to implement company-wide policies.
Microsoft Word