Summary
Overview
Work History
Education
Skills
Accomplishments
Motivatedperson
Teamwork
Personal Information
Publications
Languages
Timeline
Generic

HAMID ZEROUB

ALGER

Summary

Successful Technical Support Manager with proven expertise in running effective user support operations. Develops and enforces policies to maintain high-quality operations and consistently meet IT needs. Skilled in department and team leadership, recordkeeping and budget administration. Hardworking Technical Support Manager reduces costs through mix optimization. Motivating leader effectively manages teams of up to 07person using proactive communication and resourceful approach to problem-solving. 04-year track record of collaborating with senior management to implement company-wide policies.

Overview

13
13
years of professional experience

Work History

CEMENT TECHNICAL SUPPORT MANAGER

LAFARGE SERVICE ALGEIE
1 2020 - Current
  • Responsible for studying new cement with less than 30% of CO2 emissions
  • Costumer technical support, claims treatment, innovation, R&D (Airium, dry mortar)

QUALITY & OPTIMIZATION MANAGER

LAFARGE BETON ALGEIE
07.2019 - 01.2020
  • Responsible for the quality team responsible for cost reduction and quality management

REGIONAL QUALITY MANAGER

LAFARGE BETON ALGEIE
02.2017 - 07.2019

Value added MIX DESIGNER

LAFARGE BETON ALGEIE
04.2015 - 02.2017
  • Responsible for the formulations of special concretes in the Lafarge range of concretes
  • Developed new products and trained few teams of concrete applicators
  • Mix-design of a concrete resistant to the marine environment (minaret project of the great mosque of Algiers) monitoring quality & durability

FREELANCE

CFIC GICA
03.2012 - 04.2015
  • Training of operational staff on the cement process and technologies

Education

BACCALAUREAT SCIENCE -

ZOUZAMANE High School

MATERIALS ENGINEERING, building materials - undefined

UNIVERSITY OF BOUMERDES

MASTER: CHEMISTRY-PHYSICS - undefined

UNIVERSITY OF BOUMERDES

PhD Student: mineral materials - undefined

Boumerdes university - Boumerdes

Skills

Microsoft Word

Accomplishments

  • 50 M DZD ready mix concrete cost saving (2017/2018)
  • Increase value added product sales
  • Developed AIRIUM new products ( thermofloor M600& M800)
  • Control and monitoring of the boatlift project, 80,000 m3 of concrete subject to class XA3 (study of the formulation and durability of concrete).

Motivatedperson

True

Teamwork

True

Personal Information

Willing To Relocate: True

Publications

  • International communication CITEDUB 2 –OCT 2011university of USTHB, Recovery of waste glass in concrete, ü International communication
  • NVACO 2013, ENSP Oran, Contribution of marble powder in concrete, examined in aggressive environments
  • International publication, microstructure and permeability of concrete with glass powder addition conserved in the sulphatic environment , n European Journal of Environmental and Civil Engineering 19 (2)
  • February 2015

Languages

Arabic, English, French
Native language

Timeline

QUALITY & OPTIMIZATION MANAGER

LAFARGE BETON ALGEIE
07.2019 - 01.2020

REGIONAL QUALITY MANAGER

LAFARGE BETON ALGEIE
02.2017 - 07.2019

Value added MIX DESIGNER

LAFARGE BETON ALGEIE
04.2015 - 02.2017

FREELANCE

CFIC GICA
03.2012 - 04.2015

CEMENT TECHNICAL SUPPORT MANAGER

LAFARGE SERVICE ALGEIE
1 2020 - Current

BACCALAUREAT SCIENCE -

ZOUZAMANE High School

MATERIALS ENGINEERING, building materials - undefined

UNIVERSITY OF BOUMERDES

MASTER: CHEMISTRY-PHYSICS - undefined

UNIVERSITY OF BOUMERDES

PhD Student: mineral materials - undefined

Boumerdes university - Boumerdes
HAMID ZEROUB