Dedicated Sales Ops Specialist known for strong analytical thinking and expert problem-solving skills. Successfully utilized CRM and ERP systems to generate insights and enhance decision-making. Committed to driving operational excellence and improving sales performance.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Ops Specialist
SARL EL DJAOUAD ESARIE DISTRIBUTION in Partnership With HAYAT DHC Algerié
10.2023 - 02.2026
Analyzed sales data to identify trends and optimize inventory management processes.
Developed training materials for new hires to ensure consistent understanding of sales operations procedures.
Trained team members in proper data entry and contract execution within available electronic tools and platforms, demonstrating streamlined sales practices.
Implemented process improvements that reduced order processing time and increased efficiency across departments.
Utilized CRM software to track sales performance and generate actionable insights for the sales team.
Monitored key performance indicators, providing regular reports to management for informed decision-making.
Analyzed ERP system performance to identify areas for process improvement.
Education
Master of Science - Management
Yahia Fares University of Medea
Medea, Algeria
06-2023
Bachelor of Science - Management
Yahia Fares University of Medea
Medea, Algeria
06-2021
Skills
Customer relations
Expert problem solving
Analytical thinking
Documentation management
Management collaboration
Proficient in MS Office Suite, ERP, CRM
Business reporting
Multitasking
Organizational skills
Technical support
Computer troubleshooting
Certification
Google's IT Support Professional Certificate
Languages
English
Full Professional
Arabic
Native or Bilingual
French
Limited Working
Timeline
Sales Ops Specialist
SARL EL DJAOUAD ESARIE DISTRIBUTION in Partnership With HAYAT DHC Algerié