ZINE EL ISLAM ALOUANE
Medea,26000
Summary
Dedicated Sales Ops Specialist known for strong analytical thinking and expert problem-solving skills. Successfully utilized CRM and ERP systems to generate insights and enhance decision-making. Committed to driving operational excellence and improving sales performance.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Ops Specialist
SARL EL DJAOUAD ESARIE DISTRIBUTION in Partnership With HAYAT DHC Algerié
10.2023 - 02.2026
- Analyzed sales data to identify trends and optimize inventory management processes.
- Developed training materials for new hires to ensure consistent understanding of sales operations procedures.
- Trained team members in proper data entry and contract execution within available electronic tools and platforms, demonstrating streamlined sales practices.
- Implemented process improvements that reduced order processing time and increased efficiency across departments.
- Utilized CRM software to track sales performance and generate actionable insights for the sales team.
- Monitored key performance indicators, providing regular reports to management for informed decision-making.
- Analyzed ERP system performance to identify areas for process improvement.
Education
Master of Science - Management
Yahia Fares University of Medea
Medea, Algeria06-2023
Bachelor of Science - Management
Yahia Fares University of Medea
Medea, Algeria06-2021
Skills
- Customer relations
- Expert problem solving
- Analytical thinking
- Documentation management
- Management collaboration
- Proficient in MS Office Suite, ERP, CRM
- Business reporting
- Multitasking
- Organizational skills
- Technical support
- Computer troubleshooting
Certification
- Google's IT Support Professional Certificate
Languages
English
Full Professional
Arabic
Native or Bilingual
French
Limited Working
Timeline
Sales Ops Specialist
SARL EL DJAOUAD ESARIE DISTRIBUTION in Partnership With HAYAT DHC Algerié
10.2023 - 02.2026
Master of Science - Management
Yahia Fares University of Medea
Bachelor of Science - Management
Yahia Fares University of Medea