ZOUHIR BENAISSA
SELLER
GUERRARA,01
Summary
Productive Seller possessing superior customer service mindset and 4 years of experience overseeing entire selling process from inventory creation to shipping. Detailed and dependable individual proficient in HTML and graphics paired with in-depth knowledge of product and still image photography. Skillful in managing and listing inventory and identifying new product opportunities.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
3
3
Languages
Work History
Seller
CPH
06.2018 - 10.2022
- Streamlined communication with clients by maintaining organized records of transactions, interactions, and feedback.
- Established rapport with clients for long-term business partnerships, leading to increased sales and repeat customers.
- Demonstrated adaptability by embracing new technologies or tools that enhanced productivity or facilitated better communication with clients.
- Provided exceptional after-sales support by promptly addressing inquiries or concerns from customers regarding their purchases or services rendered.
- Expanded market reach by identifying new prospects through networking events and cold calling efforts
- Established rapport with clients for long-term business partnerships, leading to increased sales and repeat customers
- Mentored junior team members on best practices in sales techniques, fostering a collaborative work environment that supported individual growth as well as shared success within the team
- Enhanced product knowledge by participating in regular training sessions and staying current on industry trends
- Collaborated effectively with cross-functional teams to ensure seamless order processing and timely delivery of products
- Negotiated favorable terms with suppliers, reducing costs while ensuring consistent product quality and availability
- Maximized profitability with strategic pricing, discounting, and inventory management techniques
Clothes Seller
Melek Store
08.2015 - 09.2016
- Boosted sales revenue by identifying customer needs and suggesting suitable clothing options.
- Resolved any possible conflicts between coworkers diplomatically so as not only preserve harmony within the workplace but also uphold company values at all times.
- Enhanced store''s visual appeal by organizing merchandise displays and maintaining cleanliness.
- Processed returns and exchanges efficiently, ensuring a seamless experience for the customer during their visit
- Streamlined inventory management with regular stock checks, ensuring optimal product availability
- Collaborated with team members to achieve monthly sales targets, contributing to overall store success
- Managed cash register transactions accurately while adhering to company security procedures
Education
Master - Business Law
Oum Bough University
Oum El Bouaghi, Algeria 10.2013 - 06.2015
Bachelor - Law
Oum Bough University
Oum El Bouaghi, Algeria 10.2010 - 06.2013
Skills
Promotions
Professional Networking
Customer Engagement
Competitor Analysis
InventoryLab
Brand Awareness
Upselling
Inventory Management
Online platforms
Facebook Marketplace
Social Media Marketing
Online auction tactics
Marketing Strategies
Shipping
Sales Techniques
Additional Information
Proficent in Micosoft word, power point,Exel, logicom
Timeline
Seller
CPH
06.2018 - 10.2022
Clothes Seller
Melek Store
08.2015 - 09.2016
Master - Business Law
Oum Bough University
10.2013 - 06.2015
Bachelor - Law
Oum Bough University
10.2010 - 06.2013
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